Share set of issues, problems, or opportunities. Identifying multiple goals for the project. Often a difficult or persistent performance issue provides motivation.
Fully customized, design usually includes gathering of a diagonal cross-section of the stakeholders to understand the issues and uncover the structures driving behavior. Further analysis, and interviews as needed.
Gather & Analyze
Stakeholders meet, listen to one another, and learn how their system operates. They develop a shared language and understanding, and identify structural changes that may improve performance.
Develop & Share
Models are developed and potential leverage points are identified. Documentation and translation is provided as needed. Dissemination plan is developed.
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